Assessment of an Enterprise-Level Business System Essay

1865 Words Sep 3rd, 2011 8 Pages
Assessment of an Enterprise-Level Business System
Leon Kilpatrick

Assessment of an Enterprise-Level Business System
This paper addresses relevant considerations for the assessment of an enterprise-level business system and starts with a discussion of which information-gathering methods can be used in analyzing the requirements for such a system. This is followed by a synopsis of business process mapping methods that should be used in analysis activities along with a discussion of which business process mapping tools should be used in documenting the analysis.
Next, the paper tackles the problem of how the analyst can determine if these methods and tools were effective in understanding the requirements and end with an explanation of
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Key factors that must be taken into consideration to ensure that the information obtained during the JAD session is gathered successfully are that JAD sessions are extremely structured so they must be carefully planned. Open ended questions should be utilized in order to ignite the open and frank discussion that is characteristic of JAD.
It is my opinion that no one method is more accurate than any other method in gathering the required information. The best method of all may be a combination of them all: Surveys, interviews, SOP interpretations, JAD, and personal observation of how a process is accomplished. The biggest consideration during this process should be which method will work best to in obtaining the desired information needed to perform a proper analysis.
BUSINESS PROCESS MAPPING METHODS
Business process mapping refers to activities involved in defining exactly what a business entity does, who is responsible, to what standard a process should be completed and how the success of a business process can be determined (Deming, 1982).
Since there are several business process mapping methods, the biggest consideration once again should be which method will work best in obtaining the desired information needed to perform a proper analysis. The two most common business process mapping methods are the flow chart and the Hieratical process flow diagram. Other methods include the Process Profile Work Sheet, and Work Flow Surveys.
The flow chart is best

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