Essay on Business Studies

2079 Words Feb 3rd, 2014 9 Pages
About Workplace Conflict
The Cost of Conflict
Conflict is defined as a difference of wants, needs, or expectations. The workplace is filled with people who have differences of wants, needs, and expectations. So, of course, conflicts will occur. These conflicts can be an asset to the organization. They may be opportunities for creativity, collaboration, and improvement.
But conflict can also be costly to an organization. The trouble isn't necessarily the fact that conflict exists. It's how we deal with those conflicts or what happens when they aren't resolved. The impact of conflict in the workplace can be devastating - to the parties involved, to colleagues and teams, to clients, and to the business as a whole. Some of the results of
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05)
"The total value of lost work time due to stress is estimated to be $1.7 billion. (WarrenShepel [online], Health & Wellness Research Database, 2005)
"Employees who rate their managers as "sensitive" miss an estimated 3.7 days of work, wheras employees whose managers are rates as "non-sensitive" miss approximately 6.2 days of work. (MacBriade-King, J.L., and Bachmann, K. Solutions for the stressed-out worker. The Conference Board of Canada,1999)
An estimated 16% of employees feel that poor interpersonal relations are a source of stress at work. (WarrenShepel [online],Health & Wellness Research Database, 2005)
Grievances/Litigation
"The number of employees seeking help for harassment has almost tripled from 1999 to 2001." (WarrenShepel [online], Health & Wellness Research Database, 2005)
"The math isn't complicated. A complaint that escalates to a lawsuit can easily cost $50 000 to $100 000 and take three to five years to settle. It doesn't stop there. (Taylor, Robin,Workplace tiffs boosting demand for mediators. National Post Mar. 17/03)
"In the case of

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