Essay Communication Among The Healthcare Staff

2257 Words Nov 30th, 2014 null Page
Communication in Healthcare
Efficacious communication among the healthcare staff is a necessary element that allows for the delivery of optimal patient care and is imperative for effective teamwork dynamics to transpire. When communication is disjointed, errors tend to occur and; consequently, inadvertent patient harm may ensue. According to Leonard (2004), communication failures are the leading cause of inadvertent patient harm. An analysis of 2455 sentinel events reported to the Joint Commission for Hospital Accreditation (JCAHO) revealed that the primary root cause in over 70% of errors was a communication failure. The teamwork and collaboration competency of the Quality and Safety Education for Nurses (QSEN) may help bridge and consolidate communication among the various healthcare disciplines in order to minimize the margin for errors and consequently, improve patient outcomes. This need for effective communication is imperative now because of the technological advancements that have been incorporated in healthcare, have led to healthcare systems becoming more complex.
Background
Supporting Literature
“In 2004, the Joint Commission issued a Sentinel Alert and noted that most cases of perinatal death and injury are caused by problems with an organization 's culture and communication failures between providers” (Deering, Johnston, & Colacchio, 2011, p. 89). Improvements in technology have contributed to advances in medicine; however, it has also complicated areas of…

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