Business Structures Essay

1043 Words 5 Pages
Organizational roles and structures are important for hotels and lodges to function efficiently. “The purpose of these structures is to coordinate, communicate, and control individual actions to support the strategy, and to facilitate workflow, permit management control, and create doable jobs” (Enz, 2010). There are many dimensions of organizational structures from hierarchy of authority, degree of centralization, complexity, specialization, formalization and professionalism that needs to be decided upon of being necessary for organizations to operate at best performance. Basic-level structures include functional, project matrix and geographic/customer levels.
Simple Management Structures is also known as owner/manager structure.
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The weaknesses of functional structure include a slower response time to environmental changes, hierarchy decisions taking longer due to the overload, poor coordination can happen across departments, and can restrict views on organizational goals.
The Wait Till Monday Lodge would operate great under the functional business structure. Jose the owner could still be the person who is owner/general manager to lead each department. With 50 employees it is best for Jose to divide his employees into departments such as food and beverage, accounting, rooms department, human resources, marketing and if necessary engineering. Jose using functional business structure could still rely on his teamwork oriented goals for his employees. This structure would provide efficiency in all departments through organizations and communication. The negative aspect of this structure for Jose’s lodge could include the length of time communication is reached to each department, which could restrict some customer service and organizational expansions and goals.
Geographic and customer based structures is “in the hotel and restaurant industry, organizations often grow by adding hotels or restaurants in new locations” (Enz, 2010). This form of structure is best when companies operate in diverse geographic markets. Strengths of geographic and customer based structures

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